People & Office Operations Executive

CognaLearn was founded to help educators replace lectures with Team-Based Learning. Our award winning www.intedashboard.com online team-based learning platform provides professors with the real-time data to deliver the engaging collaborative learning experiences used to develop problem-solving skills essential for the workforce. Since our founding at Duke-NUS Medical School, we have grown to serve over 100 institutions, 1 in 10 US medical schools and 25% of the Ivy League.

We are looking for a part-time People & Operations Executive who will be based at our global headquarters in Singapore, and working alongside with various vibrant departments.

What You Will Be Doing

• Finance – be involved in the various aspect of finances like setting up vendor accounts, issuing invoices, credit notes and payment voucher, resolving payment dispute etc
• E-commerce – Attend to customer queries, manage order fulfilment, and inventory control
• Talent acquisition and management – be involved in the full recruitment cycle, oversee the hiring process, conduct efficient onboarding for new team members, and offboard alumni
• Research – acquire a good understanding of government grants, industry benchmarks for employee engagement surveys & performance review, and updated HR practices etc
• Project coordination – coordinate and lead projects from time to time, and collaborate with various departments and external vendors to achieve a desirable project outcome
• Office operations – own and execute day-to-day human resource / administrative activities, including but not limited to manage catch-all email accounts, manage office supplies, coordinate online and offline events etc

What You Should Have

• A team player with a positive attitude and an aptitude for building relationships within a global team
• Excellent writing and oral communication skills, and enjoys interacting with both internal and external customers
• Comfortable with being a hands-on, organised, and detailed executor
• Ability and willingness to learn quickly and solve problems creatively
• Appreciate the importance of confidentiality and data protection
  
  

Good to Have

• Basic understanding of P&L and balance sheet
• Have experience using Xero, HubSpot, and FedEx
  
  

This position requires the person to work on-site, Monday to Thursday, excluding public holidays 9.30am to 2pm. The fee will range between $1,000 and $1,500.

We believe that teams with diverse and complementary skills perform best and continue seek to broaden the diversity and capabilities of our team. Our Great Place to Work Culture is based on having our team enjoy what they are doing, who they are doing it with and being fairly rewarded.